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EAGLE WING Education and Training Document Library

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Student Support Services Policy May 2018

This document outlines the support available to all students and applies to all members of EWET training and assessment community.

Student Selection and Enrolment Policy and Procedures

The purpose of this policy is to outline the framework for the selection and enrolment of students to EWET courses.

Language, Literacy and Numeracy Policy

The purpose of this policy is to outline the framework for the selection and enrolment of students to EWET courses.

Access and Equity Policy and Procedures V1.0

As a values-based organisation, Eagle Wing Education and Training (EWET) is committed to ensuring access and equity to all students or prospective students.

Recognition Policy and Procedures V1.0

This policy applies to all current and future students of EWET, who wish to apply for Recognition of Prior Learning toward a qualification or units of competence for which they are enrolled.

Credit Transfer Policy and Procedures

This policy and procedure apply to all courses & all current and future students of EWET, who wish to apply for RPL and/or a credit transfer of competencies which have been previously formally attained.

Reasonable Adjustment Policy V1.0

This policy and procedure apply to all courses & all current and future students of EWET, who wish to apply for RPL and/or a credit transfer of competencies which have been previously formally attained.

Harassment Bullying and Discrimination Policy and Procedures V1.0

This policy and procedure describe Eagle Wing Education and Training (EWET) ‘zero tolerance’ approach to harassment, bullying and unlawful discrimination. It aims to ensure a productive and positive workplace and educational environment.

Marketing Policy and Procedures V1.0

This document provides a systematic process for the development and approval of marketing and related materials to ensure compliance with the above standard.

Complaints and Appeals Policy and Procedures

Despite the best efforts of Eagle Wing Education and Training (EWET) to provide quality services and outcomes to its students, complaints may occasionally arise that require formal resolution.

Refund Policy and Procedures V1.0

Despite the best efforts of Eagle Wing Education and Training (EWET) to provide quality services and outcomes to its students, complaints may occasionally arise that require formal resolution.

Consumer Protection V1.0

This document provides a systematic process for the development and approval of marketing and related materials to ensure compliance with the above standard.

Student Support Services Policy May 2018

This document outlines the support available to all students and applies to all members of EWET training and assessment community.

Student Selection and Enrolment Policy and Procedures

The purpose of this policy is to outline the framework for the selection and enrolment of students to EWET courses.

Language, Literacy and Numeracy Policy

The purpose of this policy is to outline the framework for the selection and enrolment of students to EWET courses.

Access and Equity Policy and Procedures V1.0

As a values-based organisation, Eagle Wing Education and Training (EWET) is committed to ensuring access and equity to all students or prospective students.

Consumer Protection V1.0

This document provides a systematic process for the development and approval of marketing and related materials to ensure compliance with the above standard.

Complaints and Appeals Policy and Procedures

Despite the best efforts of Eagle Wing Education and Training (EWET) to provide quality services and outcomes to its students, complaints may occasionally arise that require formal resolution.

Fees and Charges Policy and Procedures

The following policy outlines EWET Fees and Charges Policy identifying processes and systems for financial transparency and maintenance of student’s rights and responsibilities. It applies to staff (general staff, vocational educators and contractors) students and employers.

Recognition Policy and Procedures V1.0

This policy applies to all current and future students of EWET, who wish to apply for Recognition of Prior Learning toward a qualification or units of competence for which they are enrolled.

Credit Transfer Policy and Procedures

This policy and procedure apply to all courses & all current and future students of EWET, who wish to apply for RPL and/or a credit transfer of competencies which have been previously formally attained.

Reasonable Adjustment Policy V1.0

This policy and procedure apply to all courses & all current and future students of EWET, who wish to apply for RPL and/or a credit transfer of competencies which have been previously formally attained.

Harassment Bullying and Discrimination Policy and Procedures V1.0

This policy and procedure describe Eagle Wing Education and Training (EWET) ‘zero tolerance’ approach to harassment, bullying and unlawful discrimination. It aims to ensure a productive and positive workplace and educational environment.

Marketing Policy and Procedures V1.0

This document provides a systematic process for the development and approval of marketing and related materials to ensure compliance with the above standard.

Refund Policy and Procedures V1.0

Despite the best efforts of Eagle Wing Education and Training (EWET) to provide quality services and outcomes to its students, complaints may occasionally arise that require formal resolution.

Unique Student Identifier Policy and Procedure

The following policy outlines EWET Fees and Charges Policy identifying processes and systems for financial transparency and maintenance of student’s rights and responsibilities. It applies to staff (general staff, vocational educators and contractors) students and employers.

Fees and Charges Policy and Procedures

The following policy outlines EWET Fees and Charges Policy identifying processes and systems for financial transparency and maintenance of student’s rights and responsibilities. It applies to staff (general staff, vocational educators and contractors) students and employers.

Unique Student Identifier Policy and Procedure

The following policy outlines EWET Fees and Charges Policy identifying processes and systems for financial transparency and maintenance of student’s rights and responsibilities. It applies to staff (general staff, vocational educators and contractors) students and employers.

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